Navigating the hospital

BC Children’s is spread across three buildings: the BC Children’s Hospital building, The Ambulatory Care Building (ACB) and the Shaughnessy building. Most of the wards are on the 3rd floor of BC Children’s with a few exceptions. Most clinics are in the Ambulatory Care Building and testing areas are on the main floor of all the buildings. The buildings are arranged in blocks labeled A, B, C, etc. Within each block, the rooms are numbered. The Information and Registration desk in the lobby of BC Children’s Hospital will give you a room number and directions.

Map of BC Children's Hospital and BC Women's Hospital Campus

For more detailed maps, visit our Maps and Directions page

Use this formula to figure out what building you need to be in:

The first number refers to the floor – 3F will be on the third floor in F block. If the number is before the letters – 3F – the room is in the Children’s Building. If the letter is before the number – F3 – the room is in the Shaughnessy building. The numbers that follow – 3F10 – give you the number of the room within that block. Watch for directional signs on the walls and overhead. In the new Ambulatory Care Building e.g. K2-125, K refers to the building, 2 is the 2nd floor, and 125 is the room number.

Directory of services at BC Children’s

Bank machines
Children’s building lobby, Shaughnessy Cafeteria, Ambulatory Care building lobby.

Change tables
In washrooms: Children’s building– Admitting, 1A, 1D corridors, 2C1. Shaughnessy – Clinics A2 and A3.
                      Ambulatory Care building washrooms
Chapel
BC Women’s     2nd Floor      Room 2N30

Coffee nights
Children’s building        3rd Floor         Red Cross Family Support     Room 3D3
Monday / Wednesday / Thursday 7:30 - 9:00 p.m. Open to all adult family members .

Emergency clothing supplies
Ask hospital staff or Red Cross volunteers. These clothes are for patients and their family in emergency situations only.

Fax machine
Ambulatory building     2nd floor     Family Support and Resource Centre Room K2-126.

Ice machine
Children's building     3rd Floor      near 3A / 3C Playroom.

Internet and E-mail access
BC Children's is pleased to offer our patients and families free wireless internet access. When at the Oak Street site, simply connect to the wireless network called "CWGuest". Open your web browser and before you are connected with the Internet, you will be asked to agree to our terms and conditions.

    Computers Children's building              3rd floor   Computer Kiosk
                      Ambulatory Care building    2nd floor  Family Support and Resource Centre Room K2-126

Laundry facilities
Children's building         3rd floor         Room 3F48, next to green elevators ($1.00 per load).

Libraries
Health care information:
Ambulatory building      Family Support and Resource Centre     2nd floor    Room K2-126
Children's building                                                                   3rd floor     3A/3C Playroom
Children's building        Hamber/UBC medical library                 2nd Floor    Room 2H44.

Lost & Found
Call Security ext. 2999.

Microwave
Shaughnessy building      Main floor      Café/ cafeteria
Children's building            3rd floor         nourishment stations on wards.

Outdoor play areas
Children's building     3rd Floor     use exit doors of your unit or from 3A / 3F / 3M and 1B.

Parking passes
Purchase from the pay stations or from the cashier in the Women’s lobby.More information.

Parent lounges
Children's building         3rd floor        Units 3B and 3M
Adults only in these lounges. They are among the few places where parents can take a break from children.

Pharmacy
Ambulatory Care building         Lobby
Monday to Friday 9:00 a.m. to 12:30 p.m., 1:30 p.m. to 4:30 p.m. Closed statutory holidays and hospital closure days.

Photocopier
Ambulatory Care Building     Family Support and Resource Centre     Room K2-126.

Playrooms
Children's building     3rd Floor         3R / 3C, 3M.

Quiet room
Children's building      3rd Floor     Room 3D18, beside 3B
A private space, telephone available. Please don’t sleep in here! It means other parents have nowhere to go when privacy is urgent.

Security guard
Non-emergency: ext. 2999; Emergency: ext. 8400. Will escort you to your car at night.

Showers
Children's building     3rd Floor         3B Parent Lounge, 3M or your child’s room.

Something to eat
Children's building lobby- Second Cup ; Shaughnessy building Cafeteria; BC Women's lobby On the Go Bistro (featuring Tim Hortons); Ambulatory building - Starbucks

Stamps, film, personal care items
Children's building         lobby        Gift shop

Suggestion boxes
Children's building      3rd. floor      Kiosk and Parent lounges
Ambulatory building    most clinic waiting rooms.

Taxi phone
Children’s building     lobby         beside parking elevator.

Telephones
Children's building     lobby, 3rd floor   parent lounges, outpatient clinics (ask the Unit Clerk). TTY machine available in the emergency department.

Television
Four free channels and 2 video channels available in patient rooms. T.V. also available in the parent lounges.

Vending machines
Children’s building               next to lobby
Shaughnessy building         cafeteria
Ambulatory Care building     main floor

Videotapes for kids
Video cupboard on each unit

Wheelchair/stroller washrooms
Children’s building     lobby         Admitting, Day care Surgery
                               3rd floor     3M
Ambulatory Care building

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