We take all reasonable steps to make sure that your personal information is treated confidentially, is only used for these specific purposes and is securely stored as directed by the BC Freedom of Information and Protection of Privacy Act (FOIPPA).
If you are a patient in the hospital or residential care, it is standard practice to give people who phone and ask about you, information confirming your admission and location. If you do not wish us to give out this information, please tell the Admitting clerk or someone in your care area.
Contact the Access and Privacy Representative at (604) 875-2125.
You can request information from your child's medical file by printing the Release of Information Form and faxing it in. Please note that due to the volume of requests received, it can take four weeks or more to process release of information. For more information, call 604-875-3450 or email email@example.com (For privacy reasons, DO NOT send personal medical information by email.)