Our advisories and networks enable patients and families to participate in varied roles including sitting on committees, weighing in on policy design or language, cross campus quality improvements, to look and feel of documents. 

There are different ways to become involved:

• Patients as Partners: Patients, families and their supporters are invited to join our network by becoming an e-advisor. E-advisors provide valuable feedback on a number of different projects such as policies, surveys, and general initiatives. 
• Focus Groups: Patients, families, and supporters may be invited to attend virtual or in-person focus groups to test, consider or try out new systems or technology.
• Surveys or questionnaires: Throughout the year surveys and questionnaires about patient care or experience are available for completion. Surveys may be completed online, in person, by telephone, or email.

Other Methods of Patient and Family Feedback

• Comment Cards: Located throughout our inpatient and outpatient clinic areas, comment cards provide us with helpful feedback.
  
• Patient Quality Care Office (PCQO): If you have a concern or question about care quality, please contact the PCQO 
  
• Email Us: Provide online feedback through the Patient Experience office by emailing patientexperience@cw.bc.ca. 

‎Youth Advisory Committee

The BC Children's Hospital Youth Advisory Committee (YAC) is a group of diverse, energetic youth aged 12-23 who meet to work on projects to support youth-friendly, patient-centred care.

For more information and to attend a meeting, contact Sabrina Gill.

Kelty Mental Health Youth Ambassador Program

Our youth ambassadors promote mental health and well-being amongst their friends, families, peers and communities.

 Visit the Kelty Mental Health website for more information.