Our advisories and networks enable patients and families to participate in varied roles including sitting on committees, weighing in on policy design or language, cross campus quality improvements, to look and feel of documents. 

These engagement opportunities are always options and participants can be engaged when they wish or not, depending on time or interest.

There are different ways to become involved:

• Patients as Partners: Patients, families and their supporters are invited to join our network by becoming an e-advisor. E-advisors provide valuable feedback on a number of different projects such as policies, surveys, and general initiatives. 
• Focus Groups: Patients, families, and supporters may be invited to attend virtual or in-person focus groups to test, consider or try out new systems or technology.
• Surveys or questionnaires: Throughout the year surveys and questionnaires about patient care or experience are available for completion. Surveys may be completed online, in person, by telephone, or email.

Become a Patient & Family E-advisor

Other Methods of Patient and Family Feedback

• Your Voice Matters:  Patients and families are welcomed to drop in to share feedback and express views with hospital leaders and executives.
• Comment Cards: Located throughout our inpatient and outpatient clinic areas, comment cards provide us with helpful feedback.
• Patient Quality Care Office (PCQO): If you have a concern or question about care quality, please contact PCQO at 1-888-875-3256 or by emailing pcqo@phsa.ca.
• Email Us: Provide online feedback through the Patient Experience office by emailing patientexperience@cw.bc.ca. 

‎Youth Advisory Committee

The BC Children's Hospital Youth Advisory Committee (YAC) is a group of diverse, energetic youth aged 12-23 who meet monthly to work on projects to support youth-friendly, patient-centred care.

The YAC creates opportunities for youth leadership at BC Children's as members build awareness of the needs of young people among faculty and staff, and strengthen connections between youth and their care providers.  

The YAC operates under the leadership of the Division Adolescent Health and Medicine, and is managed by Sabrina Gill, Nurse Clinician, supported by Dr. Curren Warf, Division Head.  For more information and to attend a meeting, contact Sabrina.  

Kelty Mental Health Youth Ambassador Program

Our youth ambassadors promote mental health and well-being amongst their friends, families, peers and communities.

Youth ambassadors have the opportunity to share ideas and connect with other like-minded youth throughout the year, and to get involved promoting mental health and well-being. Visit the Kelty Mental Health website for more information.