There are several ways to become involved:
Join a Committee: Patient and Family Advisory Councils provide input to improve patient care and enhance the
experience of both and their families
Focus Groups: Patients, families and supporters may be invited to attend virtual or in person focus group to test, consider or try out new systems, or technology
Surveys or questionnaires: Throughout the year surveys and questionnaires about patient care or experience are available for completion. Surveys may be completed on
line, in person, by telephone, or email
Your Voice Matters: Bi-weekly forums where people are welcomed to drop in to share feedback and express views with hospital leaders and executives.
Comment Cards: Located throughout our inpatient and outpatient/clinic areas. Comment cards provide us
Partners in Safety: Please report any safety concerns to your provider. For assistance, speak to an employee
with an ID badge.
“I know you care about me when...” Posters: Using the “I know you care about me when...” posters and sticky notes, tell us what made your care special. Poster boards are located across our hospital.
Patient Experience Surveys: Patient experience surveys occur throughout the year and your participation is welcome.
Patient and Family Networks: Participate in one of our committees and ensure your voice is heard.
Patient Quality Care Office (PCQO): If you have a concern or question about care quality, please contact
Email us: Provide online feedback through the patient experience office at any time at our