What to expect
We are committed to ensuring that every child gets the care they need and the most urgent patients are attended to first.
Our emergency department triage system, which manages patients based on illness severity, is different than the typical “line-up” some families might expect. In the emergency department, the most ill patients are seen as a priority.
We thank the patients and families seeking care at BC Children’s Hospital for their patience and for being kind and respectful to our staff.
If your child has been exposed to one of the following, please report directly to the nurse’s station desk upon entering the emergency department:
At each entrance, you will be asked a few questions, regarding any illness symptoms, recent travel, possible COVID exposure, and offered direction. A hand cleaning station is available. You will also be offered a medical mask to wear.
Keep your children close to you
To ensure the safety of your children, please keep them with you at all times.
The emergency department cannot expedite referrals to specialists.