The patient navigator provides information and support, including:

• Support and comfort to patients and families
  
• Access to emergency clothing
  
• Care packages
  
• Information about the First Nations Health Benefits Program
  
• Assistance if you have a complaint
  
• Connection to Indigenous & community resources
  
• Accompanying a patient to medical appointments while on site at BC Children's or Sunny Hill
  
• Liaison with the on-site health care team (nurses, doctors, other health care professionals)
  
• Connection to an elder for spiritual and emotional support