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Accountability

BC Children's Hospital is accountable to the citizens of British Columbia for expert health care, including mental health care, for the most seriously ill or injured children from across the province.

BC Children’s is part of the Provincial Health Services Authority. Please see the Quick links for information about our Board of Directors and Accountability.

BC Children’s Hospital, including Sunny Hill Health Centre for Children, are Accredited with Exemplary standing by Accreditation Canada

This is the highest level of accreditation granted to a health-care organization following an assessment of the quality of its services in the context of nationally accepted standards. 

BC Children’s is dedicated to improving quality health care through Accreditation Canada’s Qmentum program. The accreditation process is an ongoing continuous quality improvement cycle culminating with a multi-day surveyor visit approximately every Four years. Our most recent survey took place in June 2012. We were assessed against national standards comprising of almost 1,500 applicable criteria and met all the required operational practices. 

We are committed to ensuring the safety of all our patients and their families, visitors, physicians, and staff. Through this process we demonstrate our commitment to patient safety and delivering continuous quality health-care services. 

At BC Children’s Hospital, we are guided by and follow provincial patient bill of rights. For more information, visit:

We have a number of ways to recognize our staff, volunteers and physicians for the great work that they do. We also recognize how important feedback is from patients and families, too, which is why we have a Patient Care Quality Office (PCQO)


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