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Your Visit to Sunny Hill

The Sunny Hill Health Centre has moved from its East Vancouver location into a state-of-the-art facility at BC Children’s Hospital.
We are located at Entrance 5. There is a covered drop-off area for unloading, 4 accessible parking stalls, and 6 additional parking spots right in front, where you can park for between 2 to 3 hours. There is also a valet who can park your car for you. Valet service is free but regular parking fees apply. Find out more.

To learn more about the new facility, visit Sunny Hill’s New Home.

Outpatients

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Preparing for your visit

Not feeling great? Your appointment can wait. If you or your child are coming to one of our clinics but are feeling sick, please call and rebook your appointment for when you are well. Thanks for helping keep our patients and staff safe and healthy.

What to bring

When you bring your child to your appointment, please also bring:

  • your child's medications
  • your child's appointment letter
  • snacks and/or a meal 
  • toys, books, games - whatever will keep your child happy between appointments. You might want to bring a book for yourself too!
Some of the teams may have other specific items they want you to bring. Please refer to your appointment letter, visit the Our Services pages, or call your booking clerk for more information.

During your child's appointment, both you and your child will be quite busy. If you are bringing other children to the appointment, please note that childcare is not provided. We recommend that you bring another adult caregiver to take care of your other child during the appointment times.

We are smoke free

The entire BC Children’s Hospital campus, including Sunny Hill Health Centre, is smoke-free. This means that staff, patients, and visitors are not permitted to smoke in our buildings or on our grounds.

 

‎QuitNow.ca

You're one click away from quitting! QuitNow.ca is an internet-based quit smoking service that is available free of charge to BC residents. QuitNow.ca is operated by the BC Lung Association on behalf of the Ministry of Health.


QuitNow by phone: 1-877-455-2233

QuitNow by phone is a confidential quit smoking helpline available  free-of-charge to B.C. residents. The service is open seven days a week, 24 hours a day, so that callers can get help when they need it most. Multilingual service is available.  


Kick the Nic

Developed with B.C. teens and available in B.C. high schools. For more information about Kick the Nic in your community, contact the Regional Tobacco Reduction Coordinator nearest you.


Health Canada

Quit Smoking online resources from Health Canada.

We are scent free

Sunny Hill is also pleased to offer a scent-free environment. Please do not wear perfume, cologne or aftershave when you visit us.

Wash your hands!

Washing your hands is a great way to help keep you and your family from getting sick. Use lots of soap and warm water, and wash all over your hands for 20 seconds. Rinse and dry your hands after. You can use our alcohol rub if you are in a hurry.

You should wash your hands:

  • after you use the washroom
  • before, during, and after you make a snack or a meal
  • before you eat
  • after handling animals or their waste
  • before and after touching your child
  • when your hands look dirty
  • after you sneeze or cough
  • before you enter your child's room (if your child is an inpatient) and again before you leave 


Amenities

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The new Sunny Hill has a number of amenities to ensure that families have a comfortable stay between appointments. 

Peterson Family Gathering Space

This space on the main level of Sunny Hill includes:

  • a play area for children
  • two lounges where parents can take a break or have a complimentary tea or coffee
During the day, the Family Gathering Space is used by many parents and children who come to Sunny Hill for outpatient visits.

Outdoor garden

The garden has a green space for child play, and areas for relaxation with benches. 

Amenities at BC Children's

You can find information about amenities at the BC Children’s Hospital campus on the During Your Visit page. These include coffee shops and other places to eat on campus or neaby.





Inpatients

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Preparing for your visit

Our Acute Rehab welcome guide has valuable information to make your stay at Sunny Hill as comfortable as possible.

Download the Acute Rehabilitation Welcome Guide

The rooms

Each of the 14 new patient rooms in the new Acute Rehabilitation Unit is private and has its own washroom. There are storage cupboards for your belongings and a small fridge for your personal use, as well as a pull-out couch to sleep on. There is laundry available on site. 

Directions to the Acute Rehabilitation Unit

Once you have parked your vehicle, you have two options for getting to Acute Rehabilitation at Sunny Hill. Please note that the front entrance to Sunny Hill is for outpatient clinics only and you cannot get to Acute Rehabilitation from there.

Some entrances have restricted opening hours, please check the Directions & Parking page before you plan your visit.

Entrance 11: by Second Cup
  • This is the closer entrance to Acute Rehab.
  • All other hours will require access through Entrance 53.
  • Take the set of 3 elevators to the third floor.
  • Acute Rehabilitation Reception will be on your left.
Entrance 53: Teck Acute Care Centre
  • This is the main entrance to Teck Acute Care Centre next to BC Children’s Hospital Emergency.
  • Walk down the long hallway straight ahead (the Teck ACC Connector), into the BC Children’s lobby (you will see the gift shop in front of you).
  • Take the set of 3 elevators on your right to the third floor.
  • Acute Rehabilitation Reception will be on your left.

Amenities

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Family Lounge: The Dr. Hilary and Patsy Hui Patient and Family Lounge has a fully accessible kitchen with all the necessary cookware for families to make their own meals.

School & community room: During school hours, children benefit from instruction in a dedicated school room with tons of natural light. After hours, the room can be used by families for games, play, or for simply spending time together.

Patio: The Blaauw Family Hilltop Patio is a space for children to continue their therapies and for families to come together while connecting with nature in a healing outdoor environment.

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Visiting hours

The same visiting hours apply to the Acute Rehab Unit as to the rest of BC Children's. Please refer to the Visiting a Patient page for full details.

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