Outpatients
Not feeling great? Your appointment can wait. If you or your child are coming to one of our clinics but are feeling sick, please call and rebook your appointment for when you are well. Thanks for helping keep our patients and staff safe and healthy.
When you bring your child to your appointment, please also bring:
- your child's medications
- your child's appointment letter
- snacks and/or a meal
- toys, books, games - whatever will keep your child happy between appointments. You might want to bring a book for yourself too!
Some of the teams may have other specific items they want you to bring. Please refer to your appointment letter, visit the
Our Services pages, or call your booking clerk for more information.
During your child's appointment, both you and your child will be quite busy. If you are bringing other children to the appointment, please note that childcare is not provided. We recommend that you bring another adult caregiver to take care of your other child during the appointment times.
The entire BC Children’s Hospital campus, including Sunny Hill Health Centre, is smoke-free. This means that staff, patients, and visitors are not permitted to smoke in our buildings or on our grounds.
QuitNow.ca
You're one click away from quitting! QuitNow.ca is an internet-based quit smoking service that is available free of charge to BC residents. QuitNow.ca is operated by the BC Lung Association on behalf of the Ministry of Health.
QuitNow by phone: 1-877-455-2233
QuitNow by phone is a confidential quit smoking helpline available free-of-charge to B.C. residents. The service is open seven days a week, 24 hours a day, so that callers can get help when they need it most. Multilingual service is available.
Kick the Nic
Developed with B.C. teens and available in B.C. high schools. For more information about Kick the Nic in your community, contact the Regional Tobacco Reduction Coordinator nearest you.
Health Canada
Quit Smoking online resources from Health Canada.
Sunny Hill is also pleased to offer a scent-free environment. Please do not wear perfume, cologne or aftershave when you visit us.
Wash your hands!
Washing your hands is a great way to help keep you and your family from getting sick. Use lots of soap and warm water, and wash all over your hands for 20 seconds. Rinse and dry your hands after. You can use our alcohol rub if you are in a hurry.
You should wash your hands:
- after you use the washroom
- before, during, and after you make a snack or a meal
- before you eat
- after handling animals or their waste
- before and after touching your child
- when your hands look dirty
- after you sneeze or cough
- before you enter your child's room (if your child is an inpatient) and again before you leave
