It upholds the importance of the family as a partner on the health care team.
The core concepts of patient & family centred care include:
The family is the constant in the child's life. We support and empower family members as partners and decision makers in their child's care and help them cope more confidently with their child's illness.
Family-centred care requires trust and respect, including respect for each family's values, beliefs, and religious and cultural background. We value families' knowledge of their children, acknowledging their authority as decision-makers and respect their choices.
We provide the information families need to make educated choices about treatment and support the choices they make. When families understand their options, they feel less powerless about their child's hospital experience.
Our professional staff provides medical information to families and values the personal information families provide about their
children. This information exchange builds trust and contributes to the partnership between families and caregivers.
We support families by respecting their decisions; offering comfort as they cope with the child's illness; meeting the social,
developmental and emotional needs of the child; and fostering family members' confidence in their ability to care for their child.
Families bring different personalities, life experiences, values, beliefs, education, and religious and cultural backgrounds to the
hospital setting. Family-centred care emphasizes that caregivers must be flexible so they can meet the needs and preferences
of all families.
As partners in care, professional staff and family members work together as collaborators in the best interest of the child.
Families have the right and the authority to care for their children. The core concepts of family-centred care empower families in
the care of their children.