Virtual Health is a patient-centered care model focused on connecting patients, families and providers, through the use of technology to promote wellness, specialty care and improved outcomes.
Sunny Hill Health Centre is pleased to offer patients and families the opportunity to attend some appointments virtually. In a virtual health visit you are able to see, hear and speak to your health care providers in the same way as an in-person visit, using technology.
If you would like to participate, please follow these instructions:
1Complete virtual health patient agreement
Review:
Your Health Information Statement (PDF)
Fill out:
Virtual Health Patient Agreement web form
2Prepare for your Zoom appointment
Please review
Zoom resources and technical support
3Connect on Zoom
At the scheduled appointment time, click the link provided in your email invitation to join your provider's virtual meeting. If you encounter delays accessing the group, please wait until your provider starts the meeting or admits you from the waiting room.
If you haven't received the invitation within 24 hours, please contact us at 604-453-8312. Make sure you check your spam folder and add
shhc_virtualhealth@cw.bc.ca to your email contacts.
If you encounter technical issues joining the meeting, please contact the Sunny Hill Virtual Health coordinator to arrange a telephone consultation with your provider. If you haven't joined the virtual lobby within ten minutes of your appointment time, your provider will call you directly.
Learn more about virtual health at Provincial Virtual Health.