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Complex Care

The Complex Care program is part of the Division of General Pediatrics at BC Children’s Hospital.
The Complex Care program provides services to children and youth with medical complexity (CYMC)  to enhance their health and well-being and better support their families and caregivers, through intensive medical management, care coordination and anticipatory guidance.

Our goals

  • To improve continuity of care for CYMC at BC Children's 
  • To provide a "point of entry" for complex patients at BC Children's, improving their access to support and services
  • To improve communication between tertiary services and the community as well as between tertiary programs to create a collaborative plan of care for medically complex individuals

Our team

Medical Team
Tessa Diaczun, Nurse Practitioner
Dr. Elizabeth Grant, Pediatrician
Dr. Esther Lee, Pediatrician

Booking support 
JC Séguin

Clerical support 
Harleen Gill / Celina Battye

We are part of a teaching facility for University of British Columbia and may have trainees working with us (e.g. medical students, pediatric residents).


You need a referral from a doctor to use this clinic.

Service Offered

Services Offered:

  • Admitting and consulting inpatient services at BC Children’s
  • One-time consultation or ongoing care with health surveillance
  • Coordination of care
  • Comprehensive care planning and completion of medical summary

Discharge from the program

Patients will be transitioned from the program when their medical needs have stabilized. We require children and youth in our program to have an identified primary care provider and ask  families to maintain a relationship with this individual on an ongoing basis.
First outpatient visit

Your first outpatient visit

Families are sent a welcome package after their appointment is confirmed; packages include forms that must be filled in prior to the appointment. The initial visit can take up to two hours and families must arrive 15 minutes before their appointment. Teaching and counseling will be provided according to the child's and family’s needs. Reports will be sent to the family as well as health care professionals involved in the child’s care.

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SOURCE: Complex Care ( )
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